{"id":19324,"date":"2022-11-16T10:20:00","date_gmt":"2022-11-16T08:20:00","guid":{"rendered":"https:\/\/www.ottobix.com\/b2b-and-b2c-lead-generation-how-to-generate-value-from-your-contacts\/"},"modified":"2025-05-09T16:24:39","modified_gmt":"2025-05-09T14:24:39","slug":"b2b-and-b2c-lead-generation-how-to-generate-value-from-your-contacts","status":"publish","type":"post","link":"https:\/\/www.ottobix.com\/en\/b2b-and-b2c-lead-generation-how-to-generate-value-from-your-contacts\/","title":{"rendered":"B2B and B2C Lead Generation: How to Generate Value from Your Contacts"},"content":{"rendered":"<h2>B2B and B2C Lead Generation: How to Generate Value from Your Contacts<\/h2>\n<p><span style=\"font-weight: 400;\">Lead generation<\/b><span style=\"font-weight: 400;\">is a set of marketing techniques that uses tools and channels to acquire new contacts and generate value within a B2B and B2C company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article we discover what lead generation and a lead are, how to do lead generation and how to acquire, through marketing strategies, contacts for B2B and B2C.<\/span><\/p>\n\n<h2>Lead Generation: what is it?<\/h2>\n<p><span style=\"font-weight: 400;\">Lead generation<span style=\"font-weight: 400;\">is a set of marketing strategies that allows you to acquire and generate a list of contacts and therefore potential B2B and B2C customers interested in products and services offered by a company.<\/span><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although the marketing strategies for B2B and B2C lead generation to be implemented are the same, it is good to clarify the difference between B2B and B2C. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In <\/span><b>B2B<\/b><span style=\"font-weight: 400;\"> the customer is a company that attracted by a marketing campaign could purchase a product or service to generate value in terms of company profit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In <\/span><b>B2C<\/b><span style=\"font-weight: 400;\"> instead it is a user who could become a potential customer and purchase a product or service to satisfy a personal need.<\/span><\/p>\n<h3>What is a lead?<\/h3>\n<p><span style=\"font-weight: 400;\">The<\/span><b> lead <\/b><span style=\"font-weight: 400;\">is a person or company that has shown interest in a company or its products and services. Interest is expressed through a social connection, sending data and personal contacts such as an email address or telephone number. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to knowing the meaning of lead, in order to do lead generation it is important to know the difference between cold leads and hot leads. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><b>cold lead <\/b><span style=\"font-weight: 400;\">is a contact that has been acquired but has not yet started a purchasing process, therefore to cultivate their interest you need to send newsletters and promotional messages.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><b>hot lead<\/b><span style=\"font-weight: 400;\">is a contact that has been acquired and is about to complete the conversion but abandons the cart. In this case, to retain the lost customer you need to activate a remarketing strategy to push them to complete the purchase. <\/span><\/p>\n<h2>How to do Lead generation?<\/h2>\n<p><span style=\"font-weight: 400;\">First of all, a company, let&#8217;s take as an example <span data-sheets-root=\"1\" data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Phamm Engineering&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:31723,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:14281427},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&amp;quot ;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:6710886}},{&quot;1&quot;:0,&quot;2&quot;:0,&amp;qu ot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[ {&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:6710886}},{&quot; 1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&amp; quot;9&quot;:1,&quot;10&quot;:1,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:3355443},&quot;15&quot;:&quot;Hind&quot;,&quot;16&quot;:12,&quot;17&quot;:1}\"><a href=\"https:\/\/www.phammeng.com\/\">Phamm Engineering<\/a>, <\/span>who wants to do lead generation and implement various strategies, which we will discuss later, must have a clear target audience to reach and have a good positioning on search engines.<\/span><br \/>\n<span style=\"font-weight: 400;\">Once this is established, a company that wants to do lead generation can define the lead magnet and then the lead nurturing, let&#8217;s see what they consist of. <\/span><\/p>\n<p><b>Lead magnet <\/b><span style=\"font-weight: 400;\">is a free content or incentive that attracts the interest of one or more users and encourages them to leave their contact.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The content that attracts the potential customer is the reason why a user should choose you rather than another company. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It can be of an educational, in-depth or resolution type for some of the user&#8217;s problems. An example are ebooks, PDFs, podcasts, videos, webinars, courses, as well as <a href=\"https:\/\/living3d.it\/\">Virtual Tour 3D 360<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Acquiring contacts is not enough, to ensure that they remain within your network you need to nurture their interest. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this regard we mention <\/span><b>Lead nurturing<\/b><span style=\"font-weight: 400;\">, relating to the marketing activities that a company adopts to consolidate the relationship with potential customers through different channels, such as email marketing and social networks, which aim at customer conversion. <\/span><br \/>\n<span style=\"font-weight: 400;\">We have just seen in general terms how to do lead generation and which concepts are exploited in lead generation. But it is time to mention the lead generation funnel and discover which strategies and channels to use to acquire leads in B2B and B2C. <\/span><\/p>\n<h3>Lead Generation Funnel for B2B and B2C<\/h3>\n<p><span style=\"font-weight: 400;\">How do you get to the final purchase and what are the phases within the funnel that convert a user into a customer who generates value within a company? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In both cases, B2B and B2C, the funnel can be summarized in 3 phases:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Discovery and awareness of the brand: <\/b><span style=\"font-weight: 400;\">is the initial part of the funnel. The user does not yet know the company, he could be interested in what it has to offer, for example <a href=\"https:\/\/wavemed.it\/\">electromedical devices<\/a>, but does not have a conscious interest. In fact, all the actions of a company are aimed at brand awareness, that is, the diffusion of knowledge of the brand towards a target audience. <\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Interest:<\/b><span style=\"font-weight: 400;\"> is the intermediate part of the funnel in which the user has expressed their interest, for <a href=\"https:\/\/www.cleanroomdevice.com\/\">Fan Filter Units<\/a>, informs and interacts with the company. In this phase, the actions to be taken are related to keeping the user active, creating involvement, building a relationship based on trust and showing your authority in a specific sector.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Conversion:<\/b><span style=\"font-weight: 400;\"> is the final phase of the lead generation funnel. Here, users, involved by your company and interested in the product or service offered, have become leads. <\/span><\/li>\n<\/ul>\n<h2>Strategies and tools to acquire leads in B2B and B2C<\/h2>\n<p><span style=\"font-weight: 400;\">To generate leads and acquire new contacts in B2B and B2C, you need to implement some<\/span><b> marketing strategies<\/b><span style=\"font-weight: 400;\"> and make use of some of the tools they include. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whatever the final objective of a company, acquiring leads is a fundamental step to generate value and therefore profit. <\/span><\/p>\n<h3>Content marketing<\/h3>\n<p><span style=\"font-weight: 400;\">Produce content to attract customers and stimulate their interest. The fundamental basis from which to start is the site, the business card of every company. In addition to aesthetics, you must offer users, who land on your site, a valid user experience that can lead them to perform actions with simplicity. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this sense, to ensure that the user arrives on your site, it is essential to have a good SEO positioning within the search engine and to exploit strategies of <\/span><a href=\"https:\/\/www.ottobix.com\/seo-copywriting\/\"><span style=\"font-weight: 400;\">SEO Copywriting<\/span><\/a><span style=\"font-weight: 400;\">, to give the right visibility to the site and the contents created for the corporate blog of a <a href=\"https:\/\/thestarboy.com\/\">men&#8217;s detergents<\/a> company. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to indexing on search engines, content marketing and the creation of valuable content, such as informative articles within the blog, allows you to gain authority and therefore increase the value of the contacts acquired.<\/span><\/p>\n<h3><strong>Social media marketing <\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Communicating on social media is an essential aspect for a company and so is having a company page that promotes the authority of the brand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Acquiring leads through social networks can happen both naturally and through advertising. <\/span><br \/>\n<span style=\"font-weight: 400;\">On <\/span><b>Instagram<\/b><span style=\"font-weight: 400;\"> in a <\/span><b>B2C<\/b><span style=\"font-weight: 400;\"> context, companies can create contests on Instagram and push their followers to tag friends, potential leads, and get the reward, or add <\/span><a href=\"https:\/\/www.ottobix.com\/call-to-action-cta-cosa-sono-e-come-utilizzarle\/\"><span style=\"font-weight: 400;\">CTAs<\/span><\/a><span style=\"font-weight: 400;\"> in stories that can link to a form to fill out. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Alternatively, you can create an ADS lead generation campaign on <\/span><b>Facebook<\/b><span style=\"font-weight: 400;\"> that aims to obtain contacts through which the user can enter information in pre-filled forms. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the case of <\/span><b>B2B<\/b><span style=\"font-weight: 400;\">, for example, a social network to focus on is <\/span><b>Linkendin<\/b><span style=\"font-weight: 400;\"> to inform and entertain through the dissemination of market trends, business news or by disseminating the value and the company mission. <\/span><\/p>\n<h3>Email marketing<\/h3>\n<p><span style=\"font-weight: 400;\">In this case, a first contact has taken place and the user is aware of the existence of your company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Attracted by a marketing campaign, he decided to leave his email (cold lead) but has not yet taken any subsequent action. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, it is advisable to nurture his interest by sending newsletters or DEMs with promotions that can stimulate him to take action. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this case, writing stimulating content that reflects the user&#8217;s need and contains a persuasive CTA can hold him until the last line and induce him to convert. <\/span><\/p>\n<h3>Marketing Automation<\/h3>\n<p><span style=\"font-weight: 400;\">The actions to be carried out for lead generation are multiple as well as complex and can often require the use of time and numerous resources. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many of these processes can be automated through the use of tools that can facilitate the performance of contact acquisition activities.<\/span><br \/>\n<span style=\"font-weight: 400;\">Activities that can be automated are, for example: lead acquisition, lead qualification, lead email address generation, reporting and analysis, and contact management until conversion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, some tools to adopt within the marketing strategies just listed can be: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">contact form for requesting information<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">paid advertising on Google Ads and Facebook Ads<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">landing page with CTA persuasive<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">social networks<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">SEO optimized website<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">registration form to receive newsletters <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">opt-in to download guides and ebooks <\/span><\/li>\n<\/ul>\n<h2><strong>Effective lead generation campaign: the steps to take <\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Once we have learned the strategies and tools for lead generation, we can create an effective campaign using this diagram as an example. <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Objective definition<\/b><span style=\"font-weight: 400;\"> based on the value you want to generate for your company through contact acquisition. For example, how many leads to acquire in a given period of time, what to get from the leads obtained? <\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Analysis of the target audience<\/b><span style=\"font-weight: 400;\">, you need to be clear about who your Buyer Persona is and how you can solve their problem based on the service or product through your solution.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Channels and tools<\/b><span style=\"font-weight: 400;\"> to use to best define the marketing strategy to acquire contacts.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Daily actions<\/b><span style=\"font-weight: 400;\">to be carried out through the tools defined in the previous step<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Setting a planned budget<\/b><span style=\"font-weight: 400;\"> for the campaign that can be focused on content creation or advertising. <\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Measurement tools<\/b><span style=\"font-weight: 400;\"> to analyze the progress of the campaign and the results obtained. <\/span><\/li>\n<\/ul>\n<h2><b>Conclusion<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">To summarize, in this article we have talked in general about Lead Generation, what it is and how to do it, what a lead is and the difference between cold leads and hot leads. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, we have seen which strategies to adopt and how to organize a lead generation campaign to acquire new contacts and generate value within a company. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>B2B and B2C Lead Generation: How to Generate Value from Your Contacts Lead generationis a set of marketing techniques that uses tools and channels to&#8230;<\/p>\n","protected":false},"author":8,"featured_media":16082,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"obx_sintesi":"Lead generation is the set of marketing strategies used to acquire a list of contacts, that is potential B2B and B2C customers interested in a company's products or services. It works by defining a clear target and good search engine positioning, offering a lead magnet in exchange for the contact, nurturing the lead through email and social channels, and moving users through a funnel of awareness, interest and conversion.","obx_punti":"[\"A cold lead has left a contact but not started buying and needs newsletters, a hot lead abandoned the cart and needs remarketing\", \"Instagram contests, story CTAs and Facebook lead ads with pre-filled forms suit B2C, while LinkedIn is the network to focus on for B2B\", \"Marketing automation can handle lead acquisition, lead qualification, email address generation, reporting and analysis, and contact management until conversion\"]","obx_faq":"[{\"q\": \"What is lead generation in marketing?\", \"a\": \"Lead generation is a set of marketing strategies that lets a company acquire and build a list of contacts, that is potential customers interested in its products and services. The strategies are the same for B2B and B2C, but the customer differs: in B2B it is a company that buys to generate profit, in B2C it is a user who buys to satisfy a personal need.\"}, {\"q\": \"What is the difference between a cold lead and a hot lead?\", \"a\": \"A lead is a person or company that has shown interest in a company, for example by leaving an email address or phone number. A cold lead has been acquired but has not started any purchasing process, so its interest must be cultivated with newsletters and promotional messages. A hot lead is close to converting but abandons the cart, and needs a remarketing strategy to complete the purchase.\"}, {\"q\": \"What is a lead magnet and how does lead nurturing work?\", \"a\": \"A lead magnet is free content or an incentive that attracts users and encourages them to leave their contact: it can be educational, in-depth or aimed at solving a problem, for example ebooks, PDFs, podcasts, videos, webinars or courses. Lead nurturing is the set of marketing activities, through channels such as email marketing and social networks, that consolidate the relationship with those contacts and lead them towards conversion.\"}, {\"q\": \"What are the phases of a lead generation funnel?\", \"a\": \"The lead generation funnel has 3 phases, valid for both B2B and B2C. Discovery and brand awareness: the user does not yet know the company, so every action aims to spread knowledge of the brand. Interest: the user has expressed interest and interacts, so the company keeps them engaged, builds trust and shows authority in its sector. Conversion: users involved and interested in the offer have become leads.\"}, {\"q\": \"How do you plan an effective lead generation campaign?\", \"a\": \"Define the objective based on the value to generate, for example how many leads to acquire in a given period. Analyse the target audience and buyer persona and how your product solves their problem. Choose channels and tools, plan the daily actions to carry out with them, set a budget for content creation or advertising, and adopt measurement tools to analyse the campaign's progress and results.\"}]","obx_fonti":"[]","obx_revisione":"","footnotes":""},"categories":[3728,3706],"tags":[],"yst_prominent_words":[],"class_list":["post-19324","post","type-post","status-publish","format-standard","has-post-thumbnail","category-sem-en","category-seo-en"],"_links":{"self":[{"href":"https:\/\/www.ottobix.com\/en\/wp-json\/wp\/v2\/posts\/19324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ottobix.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ottobix.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ottobix.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ottobix.com\/en\/wp-json\/wp\/v2\/comments?post=19324"}],"version-history":[{"count":4,"href":"https:\/\/www.ottobix.com\/en\/wp-json\/wp\/v2\/posts\/19324\/revisions"}],"predecessor-version":[{"id":19338,"href":"https:\/\/www.ottobix.com\/en\/wp-json\/wp\/v2\/posts\/19324\/revisions\/19338"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ottobix.com\/en\/wp-json\/wp\/v2\/media\/16082"}],"wp:attachment":[{"href":"https:\/\/www.ottobix.com\/en\/wp-json\/wp\/v2\/media?parent=19324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ottobix.com\/en\/wp-json\/wp\/v2\/categories?post=19324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ottobix.com\/en\/wp-json\/wp\/v2\/tags?post=19324"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.ottobix.com\/en\/wp-json\/wp\/v2\/yst_prominent_words?post=19324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}