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Cross-Border eCommerce Agency

Your eCommerce,
open to the world.

Multi-language store, international payments, cross-border logistics and tax compliance: we build and manage the eCommerce infrastructure to sell directly to customers worldwide.

Multi-Language Store Global Payments Cross-Border Logistics Tax Compliance Localized Checkout
22+ Active Sales Countries
+210% International Revenue Growth
94% Checkout Completion Rate
6+ Currencies and Payment Methods
The problem

Why your eCommerce
isn't selling internationally

A Checkout That Pushes Customers Away

Prices in euros across all markets, no local payment methods and opaque shipping costs. 68% of international customers abandon their cart if checkout is not localized in their currency and language.

Chaotic International Logistics

Uncertain delivery times, surprise customs duties and return policies that don't match local market standards. Without structured cross-border logistics, the customer experience collapses and returns explode.

Overlooked Tax Compliance

Unregistered VAT, unconfigured OSS/IOSS, ignored EPR obligations. Selling internationally without tax compliance means risking penalties, customs seizure of goods and suspension of operations.

Our stack

Technologies, logistics
and cross-border expertise

Multi-Language Store

Shopify Markets, WooCommerce WPML or headless: multi-language and multi-currency architecture with localized URLs, hreflang and native content for each target market.

International Payments

Stripe, Adyen, Mollie and local methods (iDEAL, Klarna, Bancontact, SEPA): multi-currency checkout with dynamic currency conversion and preferred payment methods by country.

Cross-Border Logistics

European 3PL network, multi-hub fulfillment, real-time shipping calculation, duty management and DDP/DAP to guarantee fast deliveries and transparent shipping costs.

Compliance & Tax

VAT registration, OSS/IOSS setup, EPR, compliant labeling, GDPR and cookie compliance for every EU and non-EU sales market with integrated tax consulting.

Localized UX

Checkout, product pages, transactional emails and customer service localized: every touchpoint is designed for local trust and conversion.

Cross-Border Analytics

Unified dashboard with revenue, AOV, conversion rate and margins per market. UTM tracking, cross-channel attribution and P&L per country with product-level drill-down.

Localized checkout

Local currency, local
payment, local trust

Every customer sees prices in their own currency, pays with the preferred method in their market and receives communications in their language. The checkout is designed to eliminate every point of friction.

The result: 94% checkout completion rate, -40% cart abandonment and higher AOV compared to non-localized stores.

See our approach
Checkout 🇬🇧 GBP
£42.90
£28.50
Shipping (DDP) £4.90
Payment
Card Klarna PayPal
Total (incl. VAT) £76.30
Complete Order
🔒 Secure 🚚 2-3 days ↩ Free returns
Multi-Currency
🇬🇧 GBP £76.30
🇩🇪 EUR €89.90
🇺🇸 USD $96.50
🇨🇭 CHF CHF 84.20
Auto-detect by geo-IP
Revenue per Market Last 30 days
🇬🇧
UK
REV
€124k
CVR
3.4%
Top
🇩🇪
DACH
REV
€98k
CVR
2.9%
Scale
🇫🇷
France
REV
€67k
CVR
2.6%
Grow
Global performance

Every market tracked,
every margin optimized

Our cross-border dashboard unifies revenue, conversion rate, AOV and margins for each market in a single panel with granular P&L per country and acquisition channel.

We identify where to invest in marketing, where to improve checkout and where to optimize logistics to maximize profitability across every active market.

Request a consultation
Competitive advantages

Why choose Ottobix
for cross-border eCommerce

01

Multi-Market Architecture

We design scalable stores on Shopify, WooCommerce or headless with native multi-language and multi-currency architecture, ready to add new markets without rebuilding from scratch.

02

100% Localized Checkout

Local currency, preferred payment methods by country (Klarna, iDEAL, Bancontact), native language, automatic VAT calculation and transparent shipping costs for every market.

03

Multi-Hub Logistics

European fulfillment center network for 2-3 day deliveries across all major markets. DDP shipping, real-time duty calculation and localized returns management.

04

Complete Tax Compliance

VAT registration, OSS/IOSS, EPR, WEEE and regulatory compliance for every EU and UK sales market. We work with specialized tax firms to guarantee total compliance.

05

International CX

Transactional emails, tracking page, FAQ and customer service localized in every language. The post-purchase experience is crafted like the pre-purchase to retain international customers.

06

P&L per Market

Dashboard with real profitability per country: revenue, COGS, shipping, duties, payment fees, marketing and net margin per market for informed decisions on where to expand.

How we work

The Ottobix cross-border
eCommerce process

01

Assessment & Roadmap

Audit of the current store, target market analysis, evaluation of technical and regulatory gaps and definition of the expansion roadmap with priorities based on potential and complexity.

02

Build & Configure

Multi-market architecture development, international payment integration, cross-border logistics setup, tax configuration and UX localization for each target market.

03

Launch & Monitor

Progressive go-live market by market with monitoring of checkout completion rate, payment errors, delivery times and customer satisfaction per country.

04

Optimize & Expand

Conversion rate optimization per market, opening of new geographies, logistics scaling and P&L reporting with expansion recommendations and growth forecasts.

Frequently asked questions

Questions about
cross-border eCommerce?

Which eCommerce platform is best for cross-border?

Shopify Markets is the fastest solution to activate multi-language and multi-currency with low technical effort. WooCommerce with WPML offers more flexibility and control. For enterprise projects, headless architectures with Commercetools or BigCommerce offer maximum scalability. We choose the platform based on the catalog, target markets and project complexity.

How do you manage VAT and tax compliance for foreign markets?

We configure OSS (One Stop Shop) for intra-EU B2C sales and IOSS for extra-EU imports under €150. For significant volumes we manage local VAT registrations in the sales countries. We work with specialized cross-border commerce tax firms to guarantee total compliance including EPR and WEEE.

How does cross-border logistics work?

We configure a network of European fulfillment centers to stock inventory close to customers and guarantee 2-3 day deliveries. For non-EU markets we manage DDP (Delivered Duty Paid) shipments with real-time duty calculation at checkout to avoid surprises for the customer. Return policies are localized for each market.

Which payment methods are integrated for foreign markets?

Beyond credit cards and PayPal, we integrate local methods essential for conversion: Klarna and SEPA for Germany, iDEAL for the Netherlands, Bancontact for Belgium, Multibanco for Portugal. The checkout automatically detects the country and shows only the relevant methods.

What is the budget to launch a cross-border project?

Budget varies significantly based on complexity. A basic Shopify Markets setup with 2-3 markets starts from €8,000–€15,000 for development and configuration, plus a monthly management and optimization fee. Enterprise multi-market projects on headless architectures require larger investments. We define the budget during the assessment phase.

Can I start with a single market and then expand?

Absolutely yes, and it's the approach we recommend. We start with the highest-potential market, validate the model (logistics, conversions, margins) and then expand progressively. The architecture is designed from the outset to be scalable, so adding a new market takes weeks, not months.

22+ sales countries 4.9/5 Google Reviews 4 global offices Shopify & WooCommerce Expert
Start now

Ready to sell to
the entire world?

Request a strategic consultation and discover how to transform your eCommerce into an international sales platform with localized checkout, cross-border logistics and tax compliance.

Free · No commitment · Response within 24h

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