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Digital Reputation

Reputation
is built.

We monitor, protect and improve your brand's perception online: reviews, search results, social media and content. So that whoever looks you up finds the right version of you.

MonitoringReviewsBrand SERPCrisisContent
Analyze your reputation Free consultation
4.7 AVERAGE RATING · 1,240 REVIEWS GoogleTrustpilotSocial +18%+12%+9% Sentiment+92%Alert24/7
Scroll
4.7
Average rating achieved
+92%
Positive sentiment
24/7
Monitoring
1,240
Reviews managed
What we cover

Every place where
people look for you.

Reputation isn't just reviews: it's everything a person finds when they search for your name.

Brand SERP

We control what appears when people search for your name: positive content featured, negative results pushed down.

GoogleNewsImagesKnowledge

Review Management

Responding well is worth as much as earning stars.

GoogleTrustpilotFacebookIndustry

Monitoring

Real-time alerts on mentions and sentiment.

Crisis Management

Ready-made protocols for handling critical situations.

Positive Content

Articles, pages and content that tell your brand's story in your own voice.

Reports & Sentiment

We measure perception, volume and trends over time, not just the star rating.

Approach

Protect, improve,
and stay on top of it.

First we measure where you stand: what's out there, what's being said, in what tone. Then we act on reviews, content and search results.

The result: whoever looks you up finds a consistent, trustworthy narrative, while negative content loses visibility over time.

Discover the approach
92% POSITIVE SENTIMENT critical excellent NEW REVIEW5 stars · Google MENTION ALERThandled in 2h 4.7Rating+92%Sentiment24/7Alert
Get started

Ready to take control of
how you're seen online?

Request a free analysis of your digital reputation and discover what people find when they search for your brand.

Analyze your reputation Free consultation

Free · No commitment · Response within 24h

How we work

How we work on
your reputation.

Four phases, a proven method. Select each step to discover what happens.

Phase 01

Reputation audit

We analyze search results, reviews, mentions and sentiment to capture the real situation.

  • Brand SERP analysis
  • Review audit
  • Sentiment analysis
Phase 02

Strategy & Priorities

We define what to protect, what to improve and how urgently, with protocols for critical situations.

  • Action plan
  • Crisis protocols
  • Response guidelines
Phase 03

Activation

We manage review responses, publish content and work on the brand's search results.

  • Review management
  • Positive content
  • SERP optimization
Phase 04

Ongoing monitoring

24-hour monitoring with alerts, periodic reports and rapid intervention when needed.

  • Alerts and monitoring
  • Periodic reports
  • Rapid intervention
Frequently asked questions

Questions about
digital reputation.

Can negative reviews be deleted?
Only if they violate the platform's policies, and we request removal when that's the case. In every other case, the effective strategy is to respond well and increase the volume of genuine positive reviews.
How long does it take to see improvements?
The first effects on responses and new reviews show up in 4-8 weeks. Changing the brand's search results typically takes 3-6 months.
What do you do in case of a crisis?
We activate a protocol defined in advance: intensive monitoring, approved messaging, channel coverage and response management, with continuous updates to your team.
Do you also monitor social media?
Yes: mentions, comments, groups and industry forums are all part of the monitoring, with alerts when the tone changes.
How much does the service cost?
A reputation audit starts at €1,500-3,000. Ongoing monitoring with review management and content starts at €800-2,500 per month.
Do you write the review responses yourselves?
Yes, with guidelines approved by you: tone, content and boundaries are agreed on, so responses stay consistent with your brand.
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Ottobix Team
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